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The search for greater performance goes, so essential for any kind of change in organizations. Whether the installation of new technology, reorganization of staff and new habits to be acquired by the staff. Continuous improvement of the labor is constant adaptation to new developments.

A common practice in business is to use a external consultant to detect any shortcomings in management, and thus to find possible solutions to increase the competitiveness of the entity.

In this process, hits the greatest enemy of innovation and optimization, the possible resistance to change the team of the company . For most employees, at first, rather than understanding the changes as an opportunity to strengthen the business, seen as a destructive intrusion that will generate fear and anxiety.

Often the management team has a part to blame for the negative view the change that has the people, because, for example, the distant and hierarchical ads they post, the style "The chairman announced ...." The management and communication of a process of change is the key to its success. If there is a false step can cause people to reject any request made to them.

What most influences on employees, to resist the change within a company, is due to the low level of awareness against which implies that "change."

The manager should be aware that without involving the staff, who are the foundation of the company, it is impossible to improve through change. must learn to take the place of workers and assess the situation from their point of view. The next step should be motivate them to cooperate and participate change with their own ideas and solutions. To this we must ask, systematize communication between management and staff, and establishing mechanisms for employees themselves to warn of what is not working well within the organization.

The secret is to promote the enrichment of employees as human beings, which is accomplished by incorporating a number of values, feelings ... who set a real corporate culture that engages every one of the people, and subsequently become a strong basis to support processes of change ahead.